How to make a topic group in Telegram
For team communication through your bot or account in the interface Telegram using Hotline CRM need to create a private Telegram group and activate topics (topics) in its settings. This is done in just a few simple steps.
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The group creation button is located in the menu Telegram: ☰ → New Group
Then you need to go to the settings of the created group and activate the switch in it that is responsible for Topics (topics).
Then you need to go to the settings of the created group and activate the switch in it that is responsible for Topics (topics).
That's all that's needed. Then you can invite other team members to the created group. After connecting the group to your bot or account via setup bot @hotlinetg_bot it will automatically create topics (topics) for each user, through which you can communicate with them.