site: https://hotline.tg name: Hotline Telegram CRM description: Telegram-native CRM for support and sales teams. Teams connect bots or Telegram accounts and manage customer conversations directly inside Telegram forums. primary_cta: https://t.me/hotlinetg_bot product_category: Telegram CRM; customer support platform; sales and helpdesk tool product_type: SaaS key_capabilities: - Topic-based Telegram workspace where each customer dialog is handled in a separate thread - Shared team inbox inside Telegram groups without external operator dashboard - Labels and funnel stages for tracking leads and deal progress - Broadcast messaging to customer base with plan-based limits - Team analytics for operator performance and response metrics - Customer data export for reporting and migration - Webhooks and API for external integrations and automation (plan-dependent) - Keyword monitoring across Telegram chats, groups, and channels for lead signals multilingual: true languages: - en: https://hotline.tg/en/ - ru: https://hotline.tg/ru/ - de: https://hotline.tg/de/ - es: https://hotline.tg/es/ - fr: https://hotline.tg/fr/ - it: https://hotline.tg/it/ - tr: https://hotline.tg/tr/ docs: - https://hotline.tg/en/docs/ - https://hotline.tg/ru/docs/ - https://hotline.tg/de/docs/ - https://hotline.tg/es/docs/ - https://hotline.tg/fr/docs/ - https://hotline.tg/it/docs/ - https://hotline.tg/tr/docs/ public_api: - overview_en: https://hotline.tg/en/docs/integrations/api-v2/ - interactive_reference: https://api.production.hotline.tg/ key_sections_by_language: en: - https://hotline.tg/en/ - https://hotline.tg/en/pricing/ - https://hotline.tg/en/cases/ - https://hotline.tg/en/docs/ ru: - https://hotline.tg/ru/ - https://hotline.tg/ru/pricing/ - https://hotline.tg/ru/cases/ - https://hotline.tg/ru/docs/ de: - https://hotline.tg/de/ - https://hotline.tg/de/pricing/ - https://hotline.tg/de/cases/ - https://hotline.tg/de/docs/ es: - https://hotline.tg/es/ - https://hotline.tg/es/pricing/ - https://hotline.tg/es/cases/ - https://hotline.tg/es/docs/ fr: - https://hotline.tg/fr/ - https://hotline.tg/fr/pricing/ - https://hotline.tg/fr/cases/ - https://hotline.tg/fr/docs/ it: - https://hotline.tg/it/ - https://hotline.tg/it/pricing/ - https://hotline.tg/it/cases/ - https://hotline.tg/it/docs/ tr: - https://hotline.tg/tr/ - https://hotline.tg/tr/pricing/ - https://hotline.tg/tr/cases/ - https://hotline.tg/tr/docs/ case_pages_by_language: en: - https://hotline.tg/en/cases/anonymous-bot/ - https://hotline.tg/en/cases/bot-backup/ - https://hotline.tg/en/cases/bot-monitoring/ - https://hotline.tg/en/cases/bot-operator/ - https://hotline.tg/en/cases/chat-support/ - https://hotline.tg/en/cases/concierge-bot/ - https://hotline.tg/en/cases/conference-bot/ - https://hotline.tg/en/cases/consulting-bot/ - https://hotline.tg/en/cases/education-bot/ - https://hotline.tg/en/cases/fast-order/ - https://hotline.tg/en/cases/feedback-bot/ - https://hotline.tg/en/cases/helpdesk-bot/ - https://hotline.tg/en/cases/lead-search/ - https://hotline.tg/en/cases/managers-control/ - https://hotline.tg/en/cases/message-relay/ - https://hotline.tg/en/cases/sales-hub/ - https://hotline.tg/en/cases/support-bot/ - https://hotline.tg/en/cases/team-workspace/ ru: - https://hotline.tg/ru/cases/anonymous-bot/ - https://hotline.tg/ru/cases/bot-backup/ - https://hotline.tg/ru/cases/bot-monitoring/ - https://hotline.tg/ru/cases/bot-operator/ - https://hotline.tg/ru/cases/chat-support/ - https://hotline.tg/ru/cases/concierge-bot/ - https://hotline.tg/ru/cases/conference-bot/ - https://hotline.tg/ru/cases/consulting-bot/ - https://hotline.tg/ru/cases/education-bot/ - https://hotline.tg/ru/cases/fast-order/ - https://hotline.tg/ru/cases/feedback-bot/ - https://hotline.tg/ru/cases/helpdesk-bot/ - https://hotline.tg/ru/cases/lead-search/ - https://hotline.tg/ru/cases/managers-control/ - https://hotline.tg/ru/cases/message-relay/ - https://hotline.tg/ru/cases/sales-hub/ - https://hotline.tg/ru/cases/support-bot/ - https://hotline.tg/ru/cases/team-workspace/ de: - https://hotline.tg/de/cases/anonymous-bot/ - https://hotline.tg/de/cases/bot-backup/ - https://hotline.tg/de/cases/bot-monitoring/ - https://hotline.tg/de/cases/bot-operator/ - https://hotline.tg/de/cases/chat-support/ - https://hotline.tg/de/cases/concierge-bot/ - https://hotline.tg/de/cases/conference-bot/ - https://hotline.tg/de/cases/consulting-bot/ - https://hotline.tg/de/cases/education-bot/ - https://hotline.tg/de/cases/fast-order/ - https://hotline.tg/de/cases/feedback-bot/ - https://hotline.tg/de/cases/helpdesk-bot/ - https://hotline.tg/de/cases/lead-search/ - https://hotline.tg/de/cases/managers-control/ - https://hotline.tg/de/cases/message-relay/ - https://hotline.tg/de/cases/sales-hub/ - https://hotline.tg/de/cases/support-bot/ - https://hotline.tg/de/cases/team-workspace/ es: - https://hotline.tg/es/cases/anonymous-bot/ - https://hotline.tg/es/cases/bot-backup/ - https://hotline.tg/es/cases/bot-monitoring/ - https://hotline.tg/es/cases/bot-operator/ - https://hotline.tg/es/cases/chat-support/ - https://hotline.tg/es/cases/concierge-bot/ - https://hotline.tg/es/cases/conference-bot/ - https://hotline.tg/es/cases/consulting-bot/ - https://hotline.tg/es/cases/education-bot/ - https://hotline.tg/es/cases/fast-order/ - https://hotline.tg/es/cases/feedback-bot/ - https://hotline.tg/es/cases/helpdesk-bot/ - https://hotline.tg/es/cases/lead-search/ - https://hotline.tg/es/cases/managers-control/ - https://hotline.tg/es/cases/message-relay/ - https://hotline.tg/es/cases/sales-hub/ - https://hotline.tg/es/cases/support-bot/ - https://hotline.tg/es/cases/team-workspace/ fr: - https://hotline.tg/fr/cases/anonymous-bot/ - https://hotline.tg/fr/cases/bot-backup/ - https://hotline.tg/fr/cases/bot-monitoring/ - https://hotline.tg/fr/cases/bot-operator/ - https://hotline.tg/fr/cases/chat-support/ - https://hotline.tg/fr/cases/concierge-bot/ - https://hotline.tg/fr/cases/conference-bot/ - https://hotline.tg/fr/cases/consulting-bot/ - https://hotline.tg/fr/cases/education-bot/ - https://hotline.tg/fr/cases/fast-order/ - https://hotline.tg/fr/cases/feedback-bot/ - https://hotline.tg/fr/cases/helpdesk-bot/ - https://hotline.tg/fr/cases/lead-search/ - https://hotline.tg/fr/cases/managers-control/ - https://hotline.tg/fr/cases/message-relay/ - https://hotline.tg/fr/cases/sales-hub/ - https://hotline.tg/fr/cases/support-bot/ - https://hotline.tg/fr/cases/team-workspace/ it: - https://hotline.tg/it/cases/anonymous-bot/ - https://hotline.tg/it/cases/bot-backup/ - https://hotline.tg/it/cases/bot-monitoring/ - https://hotline.tg/it/cases/bot-operator/ - https://hotline.tg/it/cases/chat-support/ - https://hotline.tg/it/cases/concierge-bot/ - https://hotline.tg/it/cases/conference-bot/ - https://hotline.tg/it/cases/consulting-bot/ - https://hotline.tg/it/cases/education-bot/ - https://hotline.tg/it/cases/fast-order/ - https://hotline.tg/it/cases/feedback-bot/ - https://hotline.tg/it/cases/helpdesk-bot/ - https://hotline.tg/it/cases/lead-search/ - https://hotline.tg/it/cases/managers-control/ - https://hotline.tg/it/cases/message-relay/ - https://hotline.tg/it/cases/sales-hub/ - https://hotline.tg/it/cases/support-bot/ - https://hotline.tg/it/cases/team-workspace/ tr: - https://hotline.tg/tr/cases/anonymous-bot/ - https://hotline.tg/tr/cases/bot-backup/ - https://hotline.tg/tr/cases/bot-monitoring/ - https://hotline.tg/tr/cases/bot-operator/ - https://hotline.tg/tr/cases/chat-support/ - https://hotline.tg/tr/cases/concierge-bot/ - https://hotline.tg/tr/cases/conference-bot/ - https://hotline.tg/tr/cases/consulting-bot/ - https://hotline.tg/tr/cases/education-bot/ - https://hotline.tg/tr/cases/fast-order/ - https://hotline.tg/tr/cases/feedback-bot/ - https://hotline.tg/tr/cases/helpdesk-bot/ - https://hotline.tg/tr/cases/lead-search/ - https://hotline.tg/tr/cases/managers-control/ - https://hotline.tg/tr/cases/message-relay/ - https://hotline.tg/tr/cases/sales-hub/ - https://hotline.tg/tr/cases/support-bot/ - https://hotline.tg/tr/cases/team-workspace/ sitemap: - https://hotline.tg/sitemap.xml - https://hotline.tg/ru/sitemap.xml - https://hotline.tg/en/sitemap.xml - https://hotline.tg/de/sitemap.xml - https://hotline.tg/es/sitemap.xml - https://hotline.tg/fr/sitemap.xml - https://hotline.tg/it/sitemap.xml - https://hotline.tg/tr/sitemap.xml llm_access: allow disallow: none training: allowed training_note: Content may be used for model training and indexing. pricing_note: Public pricing is language-localized and can be updated. Start 15 EUR/month (144 EUR/year), Plus 30 EUR/month (288 EUR/year), Pro 50 EUR/month (480 EUR/year). legal: - https://hotline.tg/en/cookie-policy/ - https://hotline.tg/en/privacy-policy/ - https://hotline.tg/en/terms-of-service/ contact: legal@hotline.tg updated: 2026-05-24